Terms & Conditions

WEBSITE TERMS & CONDITIONS

Last updated: (5/01/2025)

1. Acceptance of Terms

By accessing and using the Helping Hand website (the “Site”), you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use the Site.

2. About Helping Hand

Helping Hand is a nonprofit organization dedicated to transforming the lives of individuals with intellectual and developmental disabilities through genuine care and education. Our mission, vision, and services are designed to promote inclusion and support for the communities we serve.

3. Use of Website Content

All content on this Site, including but not limited to text, images, graphics, logos, and resources, is the property of Helping Hand or its licensors and is protected by copyright and other intellectual property laws.

You may view, download, and print pages from the Site for personal, non-commercial use only. Any other use, including reproduction, distribution, or modification without prior written consent, is strictly prohibited.

4. Disclaimer of Liability

The information provided on this Site is for general informational purposes only. While we strive to keep information accurate and up-to-date, Helping Hand makes no warranties or representations regarding the completeness, accuracy, or reliability of the content.

Helping Hand shall not be held liable for any loss, damage, or injury resulting from the use of this Site or reliance on its content.

5. Third-Party Links

This Site may contain links to third-party websites for your convenience. Helping Hand does not control, endorse, or assume responsibility for the content, policies, or practices of any third-party sites. Accessing these sites is at your own risk.

6. Donations and Fundraising

Any donations made through the Site are subject to our Donation Policy. Helping Hand is a registered nonprofit organization, and contributions support our mission to serve individuals with intellectual and developmental disabilities. Donations are non-refundable unless otherwise stated.

7. Privacy

Your use of this Site is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.

8. Accessibility

Helping Hand is committed to ensuring digital accessibility for all users. We strive to improve user experience and apply relevant accessibility standards to this Site. If you encounter any accessibility barriers, please contact us at info@helpinghand-il.org.

9. Changes to Terms

Helping Hand reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the Site after changes are made constitutes your acceptance of the revised terms.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law principles.

11. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at info@helpinghand-il.org.

SMS TERMS & CONDITIONS HELPING HAND CENTER 

Effective Date: 04/14/2025

1. SMS For Consent Communication

These Terms and Conditions (“Terms”) govern your use of our text messaging services. By opting into our messaging program, you agree to receive messages from Helping Hand Center related to your services and fund-raising events and opportunities. The Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from Helping Hand, you may receive messages including but not limited to appointment reminders, fundraising event, and donation information.

For Example: Hello, thank you for contacting Helping Hand, how can we help you? Reply Stop to opt-out at any time. Message and data rates may apply, for assistance, text Help or visit our Privacy Policy and Terms of Service 

3. Messaging Frequency

Messaging frequency may vary depending on your interaction with our services. You may expect to receive SMS messages from us only when necessary. We do not engage in unsolicited marketing messages via SMS. Our SMS message frequency will be from 50 to 1000 text messages daily across all users.

4. Potential Fees for SMS Messaging

Message and data rates may apply based on your mobile carrier’s terms and conditions. Many carriers charge a fee for each message sent or received. This can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally. You are solely responsible for any fees or charges incurred from your mobile carrier related to SMS communication with Helping Hand. Please verify with your mobile carrier for data and messaging standard rates.

5. Opt-In Method 

Customer will Opt-In for SMS messaging from Helping Hand via a Contact form at https://helpinghand-il.org/contact/, this agreement for SMS will not be shared with third parties for marketing purposes. 

6. Opting Out

You can opt out of receiving SMS messaging from Helping Hand at any time by texting “STOP” to the number from which you received messages. Once you send “STOP,” you will receive no further SMS communication. They can Opt back In at any time by replying START.

7. Assistance and Support

If you are experiencing any issues, text “HELPING” to the number from which you received messages. Or, you can get help directly from us at  https://helpinghand-il.org 
Additional Options: 

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms. 

8. Standard Messaging Disclosures

  • Message and data rates may apply. 
  • You can opt-out at any time by texting “STOP.” 
  • For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages. 
  • Message frequency may vary 

9. Terms of Service

By using our services, you agree to these Terms of Service. 

10. Changes to These Terms

We reserve the right to update or modify our Terms and Conditions at any time. Any changes will be effective immediately upon posting the revised Terms and Conditions on our website. Your continued use of our service after the posting of any changes constitutes acceptance of those changes.

11. Contact Us

If you have any questions about these Terms, please contact us at:  

Helping Hand 

9649 W. 55th Street Countryside, IL 60252 

info@helpinghand-il.org 

(708) 352-3580 

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